Terms of service

GLOOVI — TERMS OF SERVICE
mygloovi.com

  1. Overview
    GLOOVI is an online store specializing in water and leisure products, including inflatable floating chairs and kids' swim goggles. By placing an order on mygloovi.com, you agree to these Terms of Service.
  2. Products
    We strive to describe our products accurately. The photos and visuals shown on our site are provided for reference only. Colors may vary slightly depending on your screen. The GLOOVI inflatable chair is designed for recreational use in calm water (pool, ocean, lake). GLOOVI swim goggles are suitable for children ages 3 to 15.
  3. Orders and Payment
    Any order placed on mygloovi.com constitutes a binding sales contract. Payment is due at the time of order. We accept major credit cards, PayPal, and Apple Pay. We reserve the right to cancel any order in the event of suspected fraud.
  4. Shipping
    Delivery times are 5 to 10 business days from order confirmation. These times are provided for reference only and may vary during periods of high demand. Shipping is free on all orders.
  5. Right of Withdrawal
    In accordance with applicable law, you have 14 days from the date you receive your order to exercise your right of withdrawal without justification. Return shipping costs are the customer's responsibility, except in the event of an error on our part.
  6. Refunds
    Any approved refund will be processed within 5 to 10 business days to the payment method used for the order.
  7. Guarantee and Satisfaction
    We offer a 30-day money-back guarantee on all our products. If your product is defective or doesn't match your order, contact us at contact@my-gloovi.com and we'll find a solution as quickly as possible.
  8. Liability
    Our products are intended for recreational use. The GLOOVI inflatable chair and baby seat must be used under constant adult supervision. GLOOVI cannot be held liable for any use that does not comply with the instructions provided with the product.
  9. Intellectual Property
    All content on mygloovi.com (text, images, logos, videos) is the exclusive property of GLOOVI and is protected by intellectual property laws. Any reproduction without authorization is prohibited.
  10. Contact
    For any questions about your orders or our Terms of Service, contact our customer service team at contact@my-gloovi.com. We respond within 24 to 48 hours.